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RETURN

Returns Procedure


Please email  to let us know you'd like to return your purchase. We will send you returns instructions.
 
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation.
We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.


I have received a faulty item


We are sorry to hear that!
We have strict quality control in our factory and warehouses in USA (Yes, we go through A LOT of helmets!).
However, if you have any problems with your helmet, please contact us to return the faulty item and we will replace it.



USA Return address
Once you contact us to notify that you are returning or exchanging an item, please send the item to;
Sawako LLC
c/o PNP LINE
5801 West side ave
North Bergen
NJ, 07047
USA

 

For any question, please do not hesitate to contact us